1. Introduction

RKAY Recruitment ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or apply for job opportunities.

2. Information We Collect

We may collect and process the following personal information:

• Full name and contact details (email, phone number, address)
• Professional information (CV/resume, employment history, qualifications)
• Identification documents (where required for compliance)
• Job preferences and work availability
• Website usage data and cookies
• Communication records when you contact us

3. How We Use Your Information

We use your personal information to:

• Match your profile with suitable job opportunities
• Process your job applications and send updates
• Communicate with you about recruitment services
• Comply with legal and regulatory requirements
• Improve our website and services
• Respond to your inquiries and requests

4. Legal Basis for Processing

We process your personal information based on: your consent, the performance of a contract (recruitment services), compliance with legal obligations, and our legitimate interests in providing effective recruitment services.

5. Data Sharing and Disclosure

We may share your information with:

• Potential employers and public sector organisations (with your consent)
• Service providers who assist our operations
• Regulatory authorities where required by law
• Professional advisors and auditors

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. All data is stored securely, and access is restricted to authorised personnel only.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, candidate data is retained for up to 5 years after last contact, after which it is securely deleted.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent
• Request data portability

9. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

RKAY Recruitment
Dunstable, England
Email: info@rkayrecruitment.com
Phone: 020 3488 4211